[Close] 

Assistant Manager - Hospitality - #481 - Evenings

Assistant Manager - Hospitality - #481 - Evenings
Location: Sheetz Stores #00481 - 505 WENDELL BLVD WENDELL, NC
Starting Rate of Pay: $15.00
Full or Part Time: Full Time
Shift Needed: Evenings
PRIMARY PURPOSE OF THIS POSITION:
Profitably lead the day-to-day operations of the store in the absence of the Store Manager.
Focus: Manage the customer experience to ensure that Hospitality/TCF standards are being met to include inventory, preparation, promotion, production, service and sales.
ESSENTIAL FUNCTIONS: (other duties may be assigned)
  • Assist the Store Manager by providing input into the Recruitment, Selection, Training and Performance Management and Discipline/Termination of employees.
  • Provide input into the scheduling of staff.
  • Resolve customer complaints and concerns in a timely manner.
  • Ensure compliance with applicable policies, procedures and programs.
  • Respond to Customer Service Shops, QA Audits, Secret Shops and SMG survey responses.
  • Ensure hospitality for all store guests by overseeing timely GUEST transactions, facilities/store cleanliness programs, implementation of Hospitality standards, and proper hosting.
  • Ensure the completion of end of day tasks.
  • Oversee the proper placement, pricing and stocking of merchandise in the store.
  • Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.
REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered)
Education
  • High School Diploma or GED required.
  • Two-year degree in a business related field preferred.
  • Successful completion of certification testing as needed.
Experience
  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.
Licenses/Certifications
  • ServeSafe
  • Any other legally required certification


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

SENIOR EXECUTIVE ASSISTANT-MANAGED CARE
Chapel Hill, NC UNC Health Care
Senior Executive Assistant-managed Care
Chapel Hill, NC UNC Health Care Systems
Improvement Assistant Risk Management Park Rid...
Hendersonville, NC Adventist Health System
Assistant Center Manager
Raleigh, NC CSL Plasma
Manager in Training - Front of House/Hospitality
Charlotte, NC Compass Group, North America
Assistant HVAC Manager
Winston Salem, NC Quality Oil Company, LLC